Campaigns
Audience targeting, scheduling, queues, delivery status and campaign analytics.
Marketing, sales, support and operations—organized in one business platform.
Audience targeting, scheduling, queues, delivery status and campaign analytics.
Conversation assignment, media, templates and customer service workflows.
Imports, tags, segmentation, lead stages and conversion workflows.
Marketing, Utility and Authentication template management and synchronization.
Manager/Agent roles and module-level permissions.
Message, campaign and operational reporting.
Campaign holds, final debit, release and plan visibility.
Business API credentials, test, sync and embedded connection endpoint.
Future AI-assisted content and workflow capabilities.
Future catalog, order and commerce workflow extensions.
Authenticated campaign-send integration for agent accounts.
Support-ticket workspace for agent/admin coordination.